Open311 is a standardized protocol for location-based collaborative issue tracking. By offering free web API access to an existing 311 service, Open311 is an evolution of the phone-based 311 systems that many cities in North America offer. This Socrata FME template is designed to provide a jump-start to easily publish data into Socrata using the Open311 standard.
This connectors assume FME 2014 SP4 or higher. If you are running a different version you can download the latest here: http://www.safe.com/support/support-resources/fme-downloads/